Lesson 13 Easy Japanese for Work

 Easy Japanese for Work

Lesson 13 Answering phone calls for others

Moushiwake arimasen. Wada wa hoka no denwa ni dete orimasu. I'm sorry. Wada is on another call.

S

Hai, iijii japaniizu Tanaka desu. Hello, this is Easy Japanese. Tanaka speaking.

Torihikisaki/ Client

Kee ando eru kanpanii no Kaneko to moushimasu ga. Hello, I'm Kaneko with K&L Company.

S

Itsumo osewani natte orimasu. Thank you as always.

T

Osewani natte orimasu. Wadasan wa irasshaimasuka. Thank you. Is Wadasan there ?

Kochirakoso osewani natte orimasu.

Imasuka. / irasshaimasuka.

Key Phrase

S

Moushiwake arimasen. Ada wa hoka no denwa ni dete orimasu. I' m sorry. Wada is on another call.

Denwachuu./ Ainiku hokano denwa ni dete orimasu. Unfortunately, he is on another call.

Wa 話

Wadai 話題 topic

Kaiwa 会話 conversation

Hanasu 話す 

T

Dewa, Tanakasan wa oide deshou ka. In that case, is Tanakasan there ?

Soredewa, ...

Iru / Oide deshouka

Tanakasan wa irasshaimasuka.

S

Moushiwake arimasen. Tanaka wa gaishutsu shite orimasu. I'm sorry. Tanaka is out of the office right now.

Te imasu / te orimasu

Gaishutsu 外出 chuu

T

Nanji goro ni omodori ni naru deshou ka. What time will she be back ? 

Omodorimasu

Raigetsu juuni nichi no seminaa de ohanashi ni narimasu. She will speak at a seminar on the twelfth next month.

Kochira de konpyuutaa o otsukai ni narimasuka. Would you like to use your computer here ?

Okyakusama wa sude ni okaerini narimasu. The client has already left.

Naru deshouka / narimasuka

S

Sanji ni modoru yotei desu. She should be back at three.

Omodorini narimasu.

T

Soukaa. I see ...

S

Yoroshikereba, Wada kara orikaeshi denwa-sasemashou ka. Shall I have Wada call you back ? 

Yokereba, ...

T

Aa ! Tasukarimasu. Oh, that would be great.

S

A, ima, Wada no denwa ga owarimashita. Shoushou omachi kudasai. Oh, Wada just finished his call. Please wait a moment.

Omachi ni natte kudasai./ Chotto matte kudasai.

S

K & L kanpanii no Kanekosan kara odenwa desu. You have a call from Mr Kaneko with K & L Company.

D

Arigatou. Thanks.

Denwabangou phone number

Denwachou phone book or directory

Denwa kinou telephone function

Denwaryoukin telephone bill

Fuzai ni shite ori, sumimasen deshita. I'm sorry for not being able to take the call.

Yamada ga seki ni modorimashita kara, orikaeshi denwa o sasemasu node, shoushou omachi itadakemasuka. When Yamada returns to his desk, I'll have him call you back.

Yamamotosan ga omodori ni nattara, orikaeshi odenwa itadakemasuka. When Yamamotosan returns, could you please have her call me back ?

You received a phone call for a superior from someone who doesn't work at your company. Which of these is an appropriate response ? 

Sumimasen. Wada wa denwachuu desu.

You called a client, but the person you needed to speak to was not available. How can you ask for that person to call you back ?

Orikaeshi no odenwa o itadakemasuka.